Formbricks
Open-source surveys and feedback, fully managed and hosted in Australia.
Overview
Formbricks is an open-source survey and feedback platform that FlowHQ offers as a fully managed hosted service, with all data stored in Australian data centres. It's designed for organisations that need the functionality of tools like Typeform, but require data sovereignty, privacy compliance, or simply don't want their customer feedback sitting in offshore infrastructure.
Key Features
What makes Formbricks powerful
Australian Data Centres
FlowHQ hosts Formbricks on Australian infrastructure, keeping all survey and feedback data onshore — meeting Australian Privacy Act requirements and data sovereignty needs.
Flexible Survey & Form Types
Build NPS surveys, CSAT forms, product feedback flows, onboarding checklists, and multi-step questionnaires from a growing template library.
In-App & Web Targeting
Trigger surveys inside web apps, on websites, or via email links based on user behaviour, segment, or lifecycle stage — without developer involvement after initial setup.
Open-Source & Transparent
Formbricks is fully open-source — giving FlowHQ complete control over your data environment, with no third-party data processing or vendor lock-in.
Formbricks is our answer to clients who need a modern feedback and survey capability but can't, or won't, send that data to a US-based SaaS platform. We manage it ourselves, your data lives in Australian data centres. For NFPs and health or educational organisations especially, that matters a lot.
Robert Mattar
Founder, FlowHQ
Best Fit
Who Formbricks works best for
Every platform has a context where it truly shines. Here's where we see Formbricks deliver the most consistent results.
NFPs & Privacy-Sensitive Organisations
Not-for-profits, health organisations, and community groups that need to collect feedback and survey data without it leaving Australian infrastructure.
Product & Research Teams
Teams running in-app feedback, onboarding surveys, or product research who need a self-hosted alternative to tools like Typeform or Survicate.
Data Sovereignty Requirements
Businesses and government-adjacent organisations with data residency requirements that need survey and form data stored in Australian data centres.
What we do
How Flow works with Formbricks
Formbricks acts as a privacy-compliant survey and feedback layer — capturing structured customer and user insights in a fully managed Australian environment, with no offshore data exposure.
Formbricks instance setup and managed hosting in Australian data centres
Survey and feedback form design and build
In-app and website survey targeting configuration
NPS, CSAT, and onboarding flow setup
CRM and marketing platform integration
Ongoing hosting, maintenance, and data management
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