Survicate
Customer feedback and survey tools that connect to your marketing stack.
Overview
Survicate makes it easy to collect customer feedback at every stage of the journey — through in-app surveys, email NPS, website widgets, and product feedback — and route that data directly into your CRM and marketing automation tools.
Key Features
What makes Survicate powerful
Multi-Channel Surveys
Deploy surveys via in-app widgets, email links, website popups, and mobile — meeting customers wherever they are in the journey.
NPS & CSAT Tracking
Measure customer satisfaction and loyalty over time with ready-to-use NPS, CSAT, and CES survey templates.
CRM & Automation Integrations
Connect survey responses directly to HubSpot, Salesforce, Klaviyo, Segment, and more — turning feedback into actionable data.
Response Analysis & Reporting
Analyse trends in customer sentiment over time with built-in reporting, response tagging, and AI-assisted insights.
Most businesses know their customers are unhappy before churn happens — they just don't have a system to pick it up in time. Survicate gives you that signal, and when it's connected properly to your CRM and automation tools, you can act on it automatically. That's where the real value comes from.
Robert Mattar
Founder, FlowHQ
Best Fit
Who Survicate works best for
Every platform has a context where it truly shines. Here's where we see Survicate deliver the most consistent results.
SaaS & Product Teams
Businesses that need in-app feedback, onboarding surveys, and product satisfaction data connected to their customer profiles.
eCommerce & CX Teams
Retailers who want post-purchase NPS, returns feedback, and customer satisfaction data feeding into their retention workflows.
CRM-Led Marketing Teams
Teams using HubSpot or Salesforce who want to enrich contact records with real feedback data to improve segmentation and automation.
What we do
How Flow works with Survicate
Survicate acts as the voice-of-customer layer in your stack — capturing feedback signals and feeding them into your CRM, marketing, and product workflows.
Survicate account setup and survey workspace configuration
NPS, CSAT, and CES survey design and deployment
CRM and marketing platform integration (HubSpot, Salesforce, Klaviyo)
Feedback trigger logic and survey targeting setup
Response tagging, routing, and workflow automation
Sentiment reporting dashboards and ongoing optimisation
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